Mitel
Telephone System | Mitel Business Phones
| Mitel Conference Phone
Mitel Business-Class Phone and
Communication Products
provide business-wide telephony solutions to help businesses
manage their day-to-day operations. Complete real-time and
historical reporting enables you to improve business processes
and performance, and identify opportunities for cost savings.
Quality Communications offers you complete end-to-end support
of your Mitel Business Phones and Mitel Communications
Products.
SX-200 IP
Communications
Platform
3300 IP Communications Platform
5540 IP Console
5550 IP
Console
Mitel SX-200
IP Communications Platform
The Mitel
SX-200 IP Communications Platform (ICP) provides the ideal
platform for the hospitality market to deliver outstanding
telephony services to their guests, business clients and
employees. Designed with the hospitality market in mind, the
SX-200 ICP marries the latest in Voice over IP communications
with traditional telephony services to deliver a
communications solution tailored to meet the needs of small
and medium sized hotels, residential homes and the broader
hospitality market. The SX-200 ICP provides an extensive key
or PBX system feature set and many applications:
• Available
on the SX-200 CX, CXi, AX and MX Controllers
• Support for industry-standard networking protocols such as
Q.SIG
• Teleworking available through the Mitel Border Gateway (MBG)
• 500+ telephony features
• Embedded standard unified messaging, personal contacts and
message notification
• Auto-attendant, ACD and WiFi
• Support for a range of Mitel IP Phones and modules
• Web-based interface that allows for easy system programming
• Hot swap, allowing users to change any extension to their
own
• 802.3af compliance for Power over Ethernet (POE)
• Embedded layer 2 16-port POE 802.3af switch (SX-200 CXi
Controller only)
• The 24 port ONSp card increases the density of analog
extensions a single SX-200 Controller can support by up to 50%
- ideal for hospitality properties!
• New! The Mitel 5540 IP Console is currently available for
the SX-200 ICP. This console is a direct replacement for the
previous DNIC-based attendant console, and eliminates the
requirement for a DNIC port while providing not just existing
attendant console functions, but enhanced functions as well.
Download
SX-200 Brochure PDF
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3300
IP Communications Platform
The Mitel® 3300 IP Communications Platform (ICP)
provides enterprises with a highly scalable, feature-rich
communications system designed to support businesses from
10-65,000 users. The 3300 ICP provides enterprise IP-PBX
capability plus a range of embedded applications including
standard unified messaging, auto-attendant, ACD and wireless.
Operating across virtually any LAN/WAN infrastructure, the
3300 ICP provides seamless IP networking allowing for full
feature transparency within distributed environments by
supporting networking standards such as Q.SIG, DPNSS, and
MSDN. The 3300 ICP provides organizations with the
opportunity to IP enable their legacy PBX's, protecting
existing investments while delivering all the advantages of a
converged infrastructure.
Mitel Communications Director software supports
over 500 telephony features – features that are delivered to
the many user communities through easy-to-use interfaces, such
as our web-based system management.
At the user level the 3300 ICP supports the
industry's largest range of desktop devices including
entry-level IP phones, Web-enabled IP devices, wireless
handsets (WiFi or IP DECT) and full-duplex IP audio conference
units. Mitel's track record of innovation at the desktop is
continued through the Navigator - integrating two of the most
used business tools, the PC and the phone, to deliver real
benefits to the user, The 3300 ICP also supports a powerful
suite of applications including multimedia collaboration,
customer relationship management and unified messaging.
Industry standard Application Programming Interfaces (APIs)
are supported for extensive third-party applications through
Mitel Solutions Network (MiSN).
Download
3300 Brochure PDF
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5540 IP Console
Affordability, Simplicity,
and a Broad Range of Features
The Mitel® 5540 IP Console is the ideal attendant solution for
small and medium businesses using the Mitel Communications
Director (MCD) solution or the Mitel SX-200 IP Communications
Platform (ICP). This economical answering point supports the
same tried and tested functionality of its predecessor – the
Mitel SuperConsole® 1000 Attendant Console – with the
additional benefits of an IP platform base. It can be used as
an attendant console, a sub-attendant position for departments
or workgroups, or as a back-up answering position.
Affordability, simplicity, and a broad range of standard and
specialty functions make the 5540 IP Console the practical
choice for small and medium business customers.
Ideal Hospitality Solution
Hospitality customers will find that the 5540 IP Console is
the perfect attendant solution for their unique hotel / motel
requirements. Using the highly integrated hotel / motel
feature package on both the SX-200 ICP and the MCD platform,
hotel operators can accurately enter room data, easily update
guest status, and gain greater flexibility and control of
incoming, outgoing, and room-to-room calls.
Hospitality-specific features allow attendants to program
automatic or personal wake-up calls, request reports of all
current wake-up calls, receive room status updates, activate
direct inward dialing so that outside callers can reach guests
without front desk assistance, and much more. The 5540 IP
Console combines ease of use with extended specialty functions
to create an economical attendant solution that will suit the
needs of any hospitality enterprise.
Download
5540 Brochure PDF
5550 IP Console
Providing Enterprise
Console Attendant Advanced Presence Information
The Mitel® 5550 IP Console is a PC-based attendant console and
administration application for the Mitel Communications
Director (MCD). It combines an intuitive PC interface and a
specialized telephony keypad for easy dialing and quick access
to call processing and telephony features. With teleworker
support, the corporate answering point is flexible and mobile.
Attendants can now work from anywhere, at anytime.
Ideal for Busy Enterprise
and Departmental Attendants
The 5550 IP Console’s
Busy Lamp Field (BLF)-based Transfer Assistant functionality
provides an automatic search for every call, providing
attendants with a Most Recent / Most Frequent panel. Over 90%
of incoming calls can be transferred with a single click,
reducing searches, improving accuracy, and making attendants
highly efficient. The 5550 IP Console’s sophisticated call
handling features make it ideal for high volume call
environments where attendants need to manage calls rather than
simply answer phones.
Presence and Instant
Messaging Support
Presence is a standard
requirement for enterprises attendants. An employee needs to
have a seamless way of informing the attendant when they will
not be at their desk. Presence and Instant Messaging (IM)
support allows the console operator to see if someone is away
from their desk, busy, or does not want to be disturbed. IM
support allows operators to quickly send messages to a user to
let them know they have a call, or to ask a quick question on
behalf of the caller.
Download
5550 Brochure PDF
